Software Colombia Servicios Informáticos SAS acting as the controller of personal data, for the proper development of its commercial activities, as well as for the strengthening of its relations with employees, suppliers, debtors, creditors, customers and other third parties; collects, stores, archives, uses, circulates, suppresses, processes, compiles personal data of natural persons with whom it has or has had a relationship.
Purposes
Personal data is processed by Software Colombia Servicios Informáticos SAS for the following purposes:
General stakeholders
For sending information to employees, customers and suppliers.
To monitor requests related to services provided by the organization.
For handling and responding to inquiries, requests, complaints and claims.
To carry out campaigns, outreach activities, and in-person and virtual training sessions for clients.
To update databases, including cases where information needs to be transmitted or transferred to a third party for validation, debugging, enrichment and homogenization, subject to compliance with legal requirements.
To produce studies, statistics, surveys and trend analyses relating to the services provided by the organization.
To manage the information necessary to fulfill tax, contractual, commercial and business records, corporate and accounting obligations.
To transmit the information to national or international officers with whom it has an operational relationship that provide the necessary services for the organization’s proper functioning.
For the identification of outstanding obligations, consultation of financial information and credit history and reporting to risk centers if necessary.
To provide information services through different contact channels.
To report and account.
To consolidate or provide a service or product to its suppliers or customers.
To evaluate the quality of the services provided.
For the handling of judicial or administrative requests and the fulfillment of judicial or legal mandates.
To contact, via email, or by any other means, for the purposes mentioned above.
For physical access control.
To inform a responsible person in case of emergency.
Employees
To carry out the necessary activities to comply with legal obligations regarding the organization’s officials and former officials.
To monitor compliance with requirements related to the General Social Security System.
For the monitoring and tracking of activities associated with SGSST (Management and Safety and Health at Work System).
In the case of biometric data captured through security systems, their processing shall be for identification, security and the prevention of internal and external fraud.
Minors’ personal data will be processed to comply with legal obligations.
For participants in selection calls, the personal data processed will be used to manage the selection processes; Resumes will be managed ensuring the principle of restricted access.
To manage the organization’s accounting process.
To attend to judicial or administrative requirements and compliance with judicial or legal mandates.
To contact, via email, or by any other means, for the purposes mentioned above.
To inform a responsible person in case of emergency.
Suppliers and contractors
For all purposes related to the subject of selection, contractual or related processes.
To carry out all internal procedures and ensure compliance with accounting, tax and legal obligations.
To manage the organization’s accounting process.
To carry out all the activities necessary for the fulfilment of the different contractual stages in relations with suppliers and contractors.
Issue the contractual certifications requested by the organization’s contractors or requests from control entities.
Maintain a digital record that allows having the information corresponding to each contract.
For the service of judicial or administrative requests and the fulfillment of judicial or legal mandates.
To contact, via email, or by any other means, for the purposes mentioned above.
To inform a responsible person in case of emergency.
Rights of the holders
The owners may at any time exercise their rights to know, update, rectify and delete their collected personal data, communicating their request to [email protected] .
Consultation mechanisms and changes in treatment policies
Our personal data processing policy may be modified at any time, introducing new conditions on the processing of data or changes in the purposes of processing, in any case, all changes will be disclosed through our communication channels and will be visible on our website. The holder of the information can consult our personal data processing policy on our website: www.software-